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Hotel · Santiago · Santiago Metropolitan

Park Plaza Santiago

A 3-star stay in Providencia with a rooftop pool, indoor pool, and a location close to Los Leones metro and the Costanera Center.

  • Rooftop pool and indoor pool
  • Close to Los Leones metro and Costanera Center
  • Pets allowed and free parking available
8.3 Great 4587 reviews Booking.com 8.3 · 4587 reviews

About

Park Plaza Santiago

Park Plaza Santiago sits in Providencia, a neighborhood known for its shops, restaurants, and easy access to public transport. The hotel offers a rooftop pool, an indoor pool, and a fitness center, plus practical touches like a business center and currency exchange. Rooms come with air conditioning, heating, and flat-screen TVs, and some include a sitting area or terrace.

Guests consistently highlight the welcoming staff and the convenient location. The hotel is around a 10-minute drive from the Centre Gabriela Mistral Cultural Center, and the Los Leones metro station is close by. With a restaurant, bar, and 24-hour reception, it covers the essentials for both business and leisure stays.

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Pets allowed

In brief

What works, what to weigh

+

Strengths

4 reasons to book
  • Welcoming and attentive staff — Guests consistently praise the friendly and helpful team, from the doorman to the front desk and restaurant staff. Several reviewers specifically noted that staff spoke English and went out of their way to make guests feel special.
  • Strong location in Providencia — The hotel sits in a lively area close to Los Leones metro, restaurants, shops, and the Costanera Center. Guests found it convenient for both exploring the city and everyday needs.
  • Rooftop pool and indoor pool — Two swimming options — a rooftop pool and an indoor pool — make this a standout for a 3-star property, regardless of season.
  • Good breakfast variety — The breakfast spread was described as having lots of variety, with a special mention of delicious raspberry juice. A piano singer in the restaurant added a nice touch for some guests.

Worth weighing

4 to weigh
  • Some rooms show wear — A few guests noted that certain rooms felt dated or could use maintenance, though this wasn't a widespread complaint.
  • Value can be inconsistent — While the location and facilities are strong, some guests felt the price didn't always match the room quality or service levels, especially during peak periods.
  • Limited dining options on-site — Beyond the main restaurant and bar, there are no other food venues within the hotel, so guests looking for late-night or casual dining may need to venture out.
  • No gym equipment details — The fitness centre is listed, but there's no detail on what equipment is available, which might be important for active travelers.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

King Suite

  • 1 King-size bed

Master Suite

  • 1 King-size bed,1 King-size bed and 1 Sofa bed
  • Shower
  • Heating
  • Bathtub
  • Air conditioning

Suite

  • 1 King-size bed,1 Double bed,1 King-size bed and 1 Sofa bed
  • Shower
  • Non-smoking
  • Heating
  • Bathtub

Standard Twin Room

  • 2 Single beds,1 Double bed,1 King-size bed
  • Shower
  • Non-smoking
  • Heating
  • Bathtub

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

General

  • 24-hour reception
  • 24-hour security
  • Luggage storage
  • Lift
  • Currency exchange
  • No smoking on site
  • Smoke detectors
  • Fire extinguishers

Services

  • Laundry
  • Dry cleaning
  • Welcome drink
  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying
  • Safe deposit box

Food & Drink

  • Restaurant
  • Bar/ Lounge area
  • Children's menu

Leisure

  • Rooftop pool
  • Indoor swimming pool
  • Fitness centre

Room Amenities

  • Air conditioning
  • Heating
  • Mini-bar
  • Sitting area
  • Dressing area
  • Terrace
  • Ironing facilities
  • Free toiletries
  • Bathroom telephone
  • Flat-screen TV
  • AM/FM alarm clock
  • Cots

Accessibility

  • Rooms/ Facilities for disabled

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.3
Great 4587 reviews

Guest-rated 8.3/10 from 4,587 reviews

Booking.com · 8.3 · 4587 reviews
8.3Verified guest

“The room was quiet, and the bathroom was clean. The air conditioning worked well, and the mini-bar was a nice addition.”

8.3Verified guest

“I had a very good stay during winter. The hotel is centrally located, close to restaurants, shops, public transport, and the Costanera Center. I also enjoyed drinks at La Burguesia, right next door.”

8.3Verified guest

“Comfortable rooms, and the metro is close by. Breakfast had a lot of variety, and the staff were friendly and helpful.”

8.3Verified guest

“The place was clean, with free parking and an extremely comfortable bed. The rooms were quiet, and there was a safe. The location was good, not far from the Providencia neighborhood, and the Los Leones metro station was nearby.”

8.3Verified guest

“The room was comfortable, and the TV had a nice selection of English-language movies. Breakfast was decent, with a delicious raspberry juice, and I appreciated the piano singer in the restaurant.”

8.3Verified guest

“The atmosphere was relaxed.”

04 — Location

Getting around Santiago

The property sits in Santiago.

Providencia: The hotel is right in Providencia, a vibrant neighborhood packed with restaurants, shops, and nightlife. Los Leones metro station is close by, making it easy to reach the rest of Santiago.

Costanera Center: The Costanera Center shopping mall is a short drive or metro ride away. It's a major landmark with a wide range of stores, dining, and the Sky Costanera observation deck.

Centre Gabriela Mistral Cultural Center: Located about a 10-minute drive from the hotel, this cultural center hosts exhibitions, performances, and events. It's a good option for a cultural outing.

Av. Ricardo Lyon 207, Santiago, Santiago Metropolitan, 6650385, Chile

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 15:00-23:59
Check-out
By 12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Allowed
Property
84 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 15:00 to 23:59, and check-out is until 12:00.

Is parking available at the hotel?

Yes, parking is available on site.

Are pets allowed at Park Plaza Santiago?

Yes, pets are allowed.

Does the hotel have a rooftop pool?

Yes, there is a rooftop pool as well as an indoor swimming pool.

Is there a fitness centre?

Yes, the hotel has a fitness centre.

The bottom line

Park Plaza Santiago is a solid, well-located choice in Providencia, especially for travelers who value a helpful staff and the unusual perk of both rooftop and indoor pools. While it may not wow in every detail, it delivers a comfortable, convenient stay at a fair price.

8.3A dependable mid-range option in a great neighborhood.

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